Return/Return Policy

WHAT can be returned?
All netting products are returnable IF the product is in the same condition as when purchased. This includes the product packaging.  Pre-filled products (such SiltSoxx™) are non-refundable/returnable.

WHEN do items need to be returned by?
No later than 15 days after purchase.

WHERE do items need to be returned to?
After obtaining a RETURN AUTHORIZATION, product can be returned to: Filtrexx International, LLC, 35481 Grafton Eastern Rd, Grafton, OH 44044

HOW do customers return items?
Contact us via email or by phone to obtain a RETURN AUTHORIZATION

SHIPPING for returns?
Customer is responsible for shipping charges for returns.

CREDIT for returns?
Your credit card will be refunded once the item is inspected and received LESS our 20% restock fee.

In store return option?
After obtaining a RETURN AUTHORIZATION, product can be returned to: Filtrexx International, LLC, 35481 Grafton Eastern Rd, Grafton, OH 44044